Frequently asked questions

  • What is conNEXT?

    conNEXT is a secure communication solution for messaging, voice and video calling.

  • Who is conNEXT for?

    conNEXT is for safety-conscious individuals and organizations with a deep interest in privacy.

  • What can I use conNEXT for?

    You can use conNEXT for text messages, voice and video calls, group chats, audio and video conferencing, document and image editing, secure file storage and sharing.

  • How can I use conNEXT on multiple devices?

    Yes, just use your preferred identity and history will be synced across your devices.

  • Where can I download conNEXT?

    You can download conNEXT for iOS here and conNEXT for Android here.

  • Which devices are supported?

    Currently we are supporting iPhones running iOS 10+ and Android phones running 4.4+. Tablet support is coming soon.

  • Which permissions are needed by conNEXT?

    conNEXT needs permissions to access your contacts, camera, audio and file storage.

  • How much does it cost to use conNEXT?

    You can start using conNEXT for free. For organization we are offering an ad-free version, called conSEC which starts from 1€ per month and additionally contains a comprehensive user- and license management.

  • What languages are supported?

    Currently we are supporting English, German, French and Spanish. More languages are coming soon.

  • What happens to my data?

    We are not storing any personal or private data. Since all data is end-to-end encrypted only you and the people you are talking to have access to your shared history.

  • Why do I need to verify my phone number?

    For security reasons conNEXT requires a two-step verification process. After signing up you will receive a confirmation link to verify your registration.

  • How can I use conNEXT in different countries?

    conNEXT Global offered services, are offered globally with the exception of USA, France and the countries that are boycotted by the United Nations.

  • What if my device was stolen or get lost?

    If your device was stolen or got lost, call your mobile provider to lock your SIM card.

  • How can I delete my account?

    You can delete your account in the settings of the conNEXT application.